FAQ
-
How to transport a cake?
Cold and steady cakes always reach their destination! See more tips here.
-
What I need to know about allergens in my order?
Please check our note on allergens
-
Do you deliver?
It depends on where you want the cake. Let’s chat.
-
How I should store the cake?
Most of our cakes are best enjoyed chilled to keep the textures, shape and flavours just right. However, elements like the chocolate shell or certain cream fillings can sit at room temperature for a short time without any issues. We’ll always let you know the best way to store your specific cake when you collect it. Also see our cake care tips.
-
How do you make your cakes, and where are they prepared?
Every cake is freshly baked in our well-equipped and maintained kitchen with carefully sourced ingredients and calm, tidy precision. We’re rated 5 (Very Good) by the Food Standards Agency, and our space and ingredients are dedicated to making high‑quality, safe goods. We keep everything spotless, and run regular checks so your cake arrives as delicious as it is dependable.
-
Do you have insurance?
Yes - we’re fully insured. This includes comprehensive business and public liability cover for your peace of mind.